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Chapter 3 – Strategic Initiatives for implementing Competitive Advantages Strategies initiatives - Organizations can undertake high-profile strategic initiatives including; Supply chain management (SCM) Customers relationship management (CRM) Business process re engineering (BPR)   Enterprise resources planning (ERP) Supply Chain Management (SCM) -            It involves the management of information flows between and among stages in a   supply chain to maximize total supply chain effectiveness and profitability -            Four basic components of supply chain management include; o          Supply chain strategy – strategy for managing all resources to meet customers demand o         Supply chain partner – partners throughout the supply chain that deliver finished products, raw materials and services o        Supply chain operation – schedule for production activities o       Supply chain logistics – product delivery process  -