MGT300

Chapter 14 – Creating Collaborative Partnerships TEAMS, PARTNERSHIPS AND ALLIANCES Ø   Organizations create and use teams, partnerships and alliances to; §   Undertake new initiatives §   Address both minor and major problems §   Capitalize on significant opportunities Ø   Organizations create teams, partnerships and alliances both internally with employees and externally with other organizations Ø   Collaboration system – supports the work of teams by facilitating the sharing and flow of information Information partnerships with other organizations Ø   Organizations from alliance and partnerships with other organizations based on their core competency §   Core competency – An organization’s key strength, a business function that it does better than any of its competitors §   Core competency strategy – Organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business p

Chapter 13 – Creating Collaboration Partnership through E-business E BUSINESS Ø   The internet is a powerful channel that presents new opportunities for organization to; §   Touch customers §   Enrich products and services with information §   Reduce costs Ø   How do ecommerce and e business differ? §   Ecommerce – the buying and selling of goods and services over the internet §   E business – the conducting of business on the internet including, not only buying and selling, but also serving customers and collaborating with business partners Industries Using E business  E BUSINESS MODELS Ø   E business model – An approach to conducting electronic business on the Internet  Business-to-Business (B2B) Ø   Electronic marketplace (E market place) – interactive business communities providing a central market where multiple buyers and sellers can engage in e business activities.  Business-to-Consumer (B2C) Ø   Common B2C

Chapter 12 - Integrating The Organization From The End To End - Enterprise Resource Planning Enterprise Resource Planning (ERP) It serves as the organization’s backbone in providing fundamental decision making support. It enables people in different business areas to communicate.  ERP system helps an organization to obtain operational efficiencies, lower costs, improve supplier and customer relations, and increase revenues and market share. The heart of an ERP system is a central database that collects information from and feeds information into all the ERP system’s individual application components (called modules), supporting diverse business function such as accounting, manufacturing, marketing, and human resources.   ERP automates business processes such as order fulfillment- taking an order from a customer, shipping the purchase, and then billing for it.  ERP Integration Data Flow  ERP Process Flow   Bringing the Organization Together   ERP enables emp