MGT300

 
 
CHAPTER 1 - BUSINESS DRIVEN TECHNOLOGY
 
Learning outcomes
- compare management information system (MIS) and information technologies (IT)
- describe the relationship among people, information technology, and information
- identify four different department in a typical business and explain how technology helps them to work     together.
- compare the four the different types of organizational information cultures and decide which cultures applies to your school.

INFORMATION TECHNOLOGY’S ROLE IN BUSINESS

 -Information technology is everywhere in business.
 

 
 
INFORMATION TECHNOLOGY’S IMPACT ON BUSINESS OPERATION
 





 



INFORMATION TECHNOLOGY BASICS
- Information technology (IT) - a field concerned with the use of technology in managing and processing information.
- Information technology is an important enabler of business success and innovation
- Management information system (MIS)-a general name for the business function and academic discipline covering the application of people, technologies, and procedures to solves business problems.
- MIS is a business function, similar to Accounting, Finance, Operations, and Human Resources.
 - When beginning to learn about information technology is important to understand
     *Data, information, and business intelligence IT resources.
      *IT cultures.

INFORMATIONS
*Data-raw facts that describe the characteristic of an event.
Exp - number of student of UiTM MALACCA
*Information-data converted into a meaningful and useful context.
*Business intelligence-applications and technologies that are used to support decision making effort.

DATA, INFORMATION, AND BUSINESS INTELLIGENCE
IT RESOURCES
-people use
-Information technology to work with
-Information

IT CULTURES
*Organizational information cultures include:
#Information Functional Culture - employees use information as a means of exercising influence of power over others. For example, a manager in sales refuses to shares information with marketing to need the sales manager’s input each time a new sales strategy is developed.
*Informational-Sharing Cultures-
Employees across departments trust each other to use information (especially about problem and failures) to improve performance.
*Information - Enquiring Cultures
Employees across department search for information to better understand the futures and align themselves with current trends and new directions.
*Information - Discovery Culture
Employees across department are open to new insight about crisis and radical changes and seek ways to create competitive advantages.
 
 
     









 
 
 
 

 
 
    
 
 

Comments

Post a Comment

Popular posts from this blog

Image
Chapter 10 – Extending the Organization – Supply Chain Management  BASICS OF SUPPLY CHAIN SCM   – the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability  The supply chain has three main links. 1.       Materials flows from suppliers and their upstream suppliers at all levels  2.       Transformation of materials into semi-finished products, or the organization’s own production processes 3.       Distribution of products to customers and their downstream customers at all levels INFORMATION TECHNOLOGY’S ROLE IN THE SUPPLY CHAIN   Information technology’s primary role in SCM is creating the integrations or tight process and information linkages between functions within a firm such as marketing, sales, finance, manufacturing, and distribution – and between firms, which allow the smooth, synchronized flow of both information and product between customers, suppliers and
Read more
Image
Chapter 4 – Measuring the Success of Strategic Initiatives  MEASURING INFORMATION TECHNOLOGY’S SUCCESS  -            Key performance indicator – measures that are tied to business drivers -            Metrics are detailed measures that feed KPIs -            Performance metrics fall into the nebulous area of business intelligence that is neither technology, nor business centered, but requires input from both IT and business professionals EFFICIENCY AND EFFECTIVENESS  -            Efficiency IT metric – measures the performance of the IT system itself including throughput, speed, and availability -            Effectiveness IT metric – measures the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell-through increases BENCHMARKING – BASELINE METRICS -            Regardless of what is measured, how it is measured, and whether it is for the sake of efficiency or effectiveness, there must be 
Read more
Image
Chapter 9 – Enabling the Organization-Decision Making Decision Making  Ø    Reasons for Growth of Decision Making Information System  -            People need to analyze large amounts of information – Improvements in technology itself, innovations in communication, and globalization have resulted in a dramatic increase in the alternatives and dimensions people need to consider when making a decision or appraising an opportunity -            People must make decisions quickly – Time is of the essence and people simply do not have time to sift through all the information manually  -            People must apply sophisticated analysis techniques, such as modeling and forecasting, to  make good decisions – Information systems substantially reduce the time required to perform these sophisticated analysis techniques -            People must protect the corporate asset of organizational information – Information systems offer the security required to ensure organizational in
Read more